Support

Need a hand? Email hello@weball.club and we'll get back to you.

Frequently asked questions

How do I create or join a group?

On first launch you'll be asked to create a group or join one. To start fresh, tap Create a group and name it — you become the admin. To join an existing one, tap Join with a code and enter the 6-character invite code a mate shared.

How do invite codes work?

Every group has a short invite code. Open Group → Your groups, tap Share invite, and send the code. Anyone with the code can join, so only share it with people you trust. You can belong to several groups and switch between them.

How are teams balanced?

Each player has a self-rated skill level. The Team Builder splits confirmed players into two even sides from those ratings — or you can place everyone manually in a formation on the pitch and tweak as you like.

What happens when a game is full?

New sign-ups join the waitlist. If a confirmed player drops out, the next person on the waitlist is automatically moved in and notified.

How do I change my password?

Go to Settings → Privacy & security → Change password. You can also use “Forgot password?” on the sign-in screen to get a reset link by email.

How do I delete my account?

Open Settings → Delete account. This permanently removes your profile, stats, and personal data. If you no longer have the app, see our account deletion page. Full details are in our Privacy Policy.

Is my data private?

Yes — no ads, no tracking, and we never sell your data. Members of your group can see your profile and game activity within that group. Full details are in our Privacy Policy.

Found a bug or have a request?

We'd love to hear it — email hello@weball.club with as much detail as you can (what happened, your device, and steps to reproduce).